Merchandise can be returned for a refund or exchange within 30 days from ship date. The merchandise must be unworn and unwashed to receive a refund or exchange. Exchanges can only be made for the same item in a different size or color only. Your return will be processed within 3-5 business days after receipt at our warehouse and refunds will be issued based on the original form of payment. Please allow 1-2 billing cycles for the refund credit to appear on your statement.

EXCHANGES

Exchanges can be made for the same item in a different size or color only. Exchanges are subject to availability and if the desired exchange is unavailable, a refund will be processed.

Closeout/Sale products

Products on sale or on closeout prices are final sale and are not eligible for returns or exchanges.

We reserve the right to limit returns.

RETURN PROCEDURES

Please include your original packing slip, an explanation as to why you're returning the product and the original order number, purchaser name, address, and telephone number.

Pack your return with the completed form (in the original package if possible) and send it to DefyanceClothing.com at:

Defyance Clothing
C/O Co-Operations
20049 SW 112th Ave
Tualitan, OR 97062

Defyance distribution facilities and sales offices do not accept hand deliveries.

IMPORTANT NOTES

You must include a return address. For the safety of our employees, any package received without a return address on the outside of the package will be destroyed, and Defyance will not replace the contents of the package. Thank you for your cooperation.

All refunds will be credited to the payment form used for the original purchase.

Exchanges are subject to availability. A refund will be processed if the product is unavailable.

Exchanges can be made for the same item in a different size or color only.

Refund information for DefyanceClothing.com

Your return will be processed within 3-5 business days of being received at our warehouse.

Refunds will be issued based on the original form of payment and you will receive an e-mail notification once your return is processed. Please allow 1-2 billing cycles for the refund credit to appear on your statement.

Refunds will include product and tax amount only. In the event that an incorrect item was shipped, or if products were damaged in transit, we will also include shipping charges in your refund.

Orders are processed Monday-Friday, excluding holidays. Orders typically ship within 48 hours once the order has been placed.

Currently, we can only ship to addresses within the 50 United States. We cannot ship to US Territories (Puerto Rico, Guam, US Virgin Islands, American Samoa), Post Office boxes, or to addresses outside of the USA.

Ground Service $8.00

Order Processing: 2 Business Days*

Order Arrives 2-9 Business Days*

Two Day Air $14.00

Order Processing: 1 Business Day*

Order Arrives 2-4 Business Days*

Next Day Air $25.00

Order Processing: 1 Business Day*

Order Arrives 1-2 Business Days*

*Business days (Monday through Friday excluding holidays).

Order Status

You will receive a confirmation notice via email when your order has shipped and left the warehouse. A tracking number will be included in the email. If it has been more than a few days since placing your order and you have not received any shipping information, or if there are any other problems with the shipment, please contact customer service at 1-866-425-2046 or by sending an email to: store@defyanceclothing.com.